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E. Brown

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    Plenary Panel (ID 54)

    • Event: e-Health 2019 Virtual Meeting
    • Type: Keynote Session
    • Track:
    • Presentations: 1
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      The Impact of Virtual Primary Care Visits on Continuity of Care, Friend or Foe? (ID 562)

      E. Brown, OTN; Toronto/CA

      • Abstract

      With the increasingly active virtual primary care visit landscape both in Canada and internationally, many across health systems have accepted that virtual visits are here, and they’re here to stay. But what do we know about virtual primary care visits and their impact on continuity of care? One of the central tenets of primary care in Canada is that it stands as practice grounded in relationships and relationship building. Indeed, provincial governments historically endeavoured to set targets to attach their populations to a primary care physician in recognition of the benefits that the continuity of a single relationship can have on health outcomes and experience for patients. So how do we reconcile this historic approach with the incumbent technologies that stand to disrupt the way we deliver primary care by making available, ‘physicians on demand’? What should we be mindful of as these technologies enter the primary care space and what are the arguments for or against continuity when we have such a dire access situation nationally?