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Colin Von Dohren
OS09 - Optimizing Clinical Processes Using Telehealth (ID 9)
- Event: e-Health 2017 Virtual Meeting
- Type: Oral Session
- Track: Clinical
- Presentations: 1
- Coordinates: 6/05/2017, 04:00 PM - 05:30 PM, Room 206AB
OS09.02 - BC Physician Telehealth Education Needs Assessment (ID 155)
Purpose/Objectives: The successful transition to virtually enabled care depends on clinicians' comfort with the technology and their competency to create a safe and comfortable virtual environment for their patients and other care providers. The aim of the survey was to identify the telehealth learning requirements of BC physicians, their current telehealth usage, and their preferred instructional format. The results will allow the Telehealth Education Team to develop and refine educational materials that will meet these identified needs, as well as reflect physician competencies that impact patient care. The Telehealth Education Team includes representatives from all of the BC Health Authorities and Splatsin Nation, a project sub-committee of the BCTDC (BC Telehealth Development Committee).
Methodology/Approach: A BC Physician Education Advisory Committee provided oversight to the development of the qualitative needs assessment. The online survey was hosted by Fluid Surveys in the form of a self-administered questionnaire. It was available to all BC physicians between April 29 and July 4, 2016. A variety of methods were used to engage participants including UBC CPD (Continuing Professional Development) and social media. The survey was composed of eight multi-select questions and one open-ended text response. Questions were categorized as Clinical, Technical, Administrative, and Basic Information.
Finding/Results: Of the 126 physicians that responded, notable differences were seen depending upon geographic location, current usage, and links to First Nations communities. The majority of respondents had not yet tried telehealth, but expressed an interest in doing so. Physicians indicated a clear preference for self-paced online learning modules, the ability to use telehealth from their offices, and to utilize mobile devices. Physicians also indicated a strong need for Best Practice and Guideline training.
Conclusion/Implication/Recommendations: The survey results will inform the development of content for the physician targeted telehealth education. UBC CPD, an accredited provider of the Royal College and College of Family Physicians of Canada will accredit, promote, and host the education material. The online module(s) will be developed by the Telehealth Education Team and will be eligible for Mainpro and MOC (Maintenance of Certification) credits.
140 Character Summary: A needs assessment was completed by 120 BC Physicians to identify their telehealth learning needs and preferences. Results to be presented.
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