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A. Carter-Langford

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    OS08 - Patients as True Partners in Care (ID 12)

    • Event: e-Health 2018 Virtual Meeting
    • Type: Oral Session
    • Track: Executive
    • Presentations: 1
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      OS08.02 - The Critical Yet "Not So Glamourous" Trusted Citizen Identity (ID 580)

      A. Carter-Langford, Canada Health Infoway; Toronto/CA

      • Abstract
      • Slides

      Purpose/Objectives: Digital health solutions have the ability to improve the health of Canadians, transform the quality of care and reduce health system costs. This can be realized in large part by empowering Canadians to play a more active role in managing their own health. Canadians want to access their personal health information (PHI) and they expect more digital health services. While the private and public sectors are keen to help make this a reality, there are foundational enablers that are necessary to make this improved digital health services a possibility for all.

      Methodology/Approach: A foundational enabler to achieving citizen access to PHI is deploying identity and access management solutions. The availability and use of common trusted digital identities and credentials to enable access to PHI and digital health services and solutions is lacking. By contrast, credentials issued by certain financial institutions are being used today by the Federal government to enable some of its online services. This panel will consist of Government, not-for-profit organizations, and industry stakeholders who will share their perspectives and insights on the opportunity for private/public co-operation in the development and use of trusted digital identities. Panelists will engage in a provocative dialogue on the barriers to use federated, trusted digital identities for healthcare applications and share key learning for initiatives undertaken to date. An outcome of this panel discussion will be a greater shared understanding of the roles and contributions from these groups of stakeholders to achieve the future Canadian expect and deserve.

      Finding/Results: Trusted digital identities for the purpose of PHI access and its enabling of digital health services is complex because of the interdependence of stakeholders, lack of robust governance models, financial incentives, limited deployment and lack of demonstrable success in Canada. These complexities make this a “not so glamorous” undertaking that many groups simply do not want to “dabble” in. However, there is now strong growing awareness and consensus that trusted digital identities are critical to harness the full potential of PHI access and to enable digital health solutions. The time is now to develop trusted digital identities in healthcare.

      Conclusion/Implications/Recommendations: The trusted digital identity in healthcare is: - Acknowledged as foundational yet lacking presenting a challenge for PHI access and development of digital health services - An opportunity for governments, industry and not-for-profit groups to collaborate to empower citizens to take control of their own health and benefit from online services - Key to enable innovations in digital health

      140 Character Summary: Trusted digital identity; critical for citizen access to Personal Health Information and the gateway to improving digital health services.

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